Yes. Under HIPAA and Virginia law, a resident (or their authorized representative) has the right to access and obtain copies of their medical records. The facility must respond to a written request and may charge a reasonable copying fee.
If the facility is slow to respond, obstructs access, or produces incomplete records, document every communication and contact us immediately. Spoliation of evidence — the destruction or concealment of records — carries significant legal consequences and is an issue we address aggressively.