Navigating your VA medical malpractice claim can be overwhelming, and trying to determine your options after negligence occurs can feel confusing. Unlike standard civil medical malpractice claims, actions against federal facilities are governed by strict federal laws—specifically, the Federal Tort Claims Act (FTCA). Finding lawyers that handle VA medical malpractice claims can be difficult. There are not many law firms that handle VA medical malpractice claims, making the process feel like you’re looking for a needle in a haystack. Lucky for you, Rawls Law Group can help you with your VA medical malpractice claim!
Here is a step-by-step breakdown of what initially happens after you contact Rawls Law Group for assistance with your VA medical malpractice claim.
- Initial Intake and Confidential Consultation:
- When you first submit your case details online or call, your case information is shared with our in-house intake team. If our team requires additional information, we will contact you to discuss your medical care timeline, injuries, and the facilities involved.
- At this stage, it is important to list the medical facilities that were involved in your medical care since your stated injury. Additionally, if you have already submitted an SF95 claim, it is important that you have a copy of your claim ready for review.
- Typically, the intake process can take between 3 and 5 business days. Rather than rushing the process, at Rawls Law Group we like to be thorough when reviewing proposed claims. When veterans and their families contact us, they are dealing with life-changing events; we like to ensure each case is properly reviewed before a decision is made.
- In the event we cannot assist you with your claim, we will contact you via email.
- Medical Record Request and Evaluation:
- In the event we want to investigate your medical malpractice claim further, we will contact you via email and mail asking you to provide relevant medical records. We will outline which medical records we need and what timeframe we need them to cover. Please ensure that when you request/obtain medical records from medical facilities, you request medical records covering the timeframe we requested. *If the facility permits, it will be cheaper and easier to obtain digital/electronic copies of your medical records. Once you receive the medical records from all requested facilities, you may submit the medical records to Rawls Law Group either electronically or via mail. Once all originally outlined medical records are submitted, we will put your case in queue for review. Typically, the review process takes between 2 and 4 weeks.
- After a review is completed and all attorneys at the firm have commented on the matter, we will contact you, informing you whether or not we have decided to take the case. If we decide not to take your case, we will return all medical records you had submitted for the review process.
When you reach out to an experienced firm like Rawls Law Group—a veteran-founded firm specializing in nationwide VA and military healthcare claims—you gain knowledgeable guidance, strategic advocacy, and a clearer path through the complex VA medical malpractice claim process. If you or a loved one has been injured by a VA healthcare provider, contact our office today for a free consultation.

