A Henrico Nursing Home Failed Its Most Vulnerable Residents — and the State Is Taking Notice

Canterbury Rehabilitation and Healthcare Center in Henrico County is facing its most serious regulatory scrutiny after a Virginia Department of Health inspection determined the facility failed to protect multiple residents from a known aggressive resident over the course of nearly two years. Inspectors issued "immediate jeopardy" citations — the most severe classification available — following an April 2026 review that revealed four residents in the facility's memory care unit were abused between March 2024 and December 2025. In the most disturbing incident, a resident on blood thinners was struck in the eye on December 30, 2025, was not promptly hospitalized, and died on New Year's Day 2026 after suffering a serious brain injury. The state has since referred its findings to the Centers for Medicare and Medicaid Services for possible federal enforcement action.

Canterbury Rehabilitation and Healthcare Center, which carries a dismal one-out-of-five-star overall CMS rating, has disputed the immediate jeopardy findings and initiated a formal challenge through the state's informal dispute resolution process. The facility's administrator insists the citations were issued in error and points to professional accreditations and ongoing renovations as signs of commitment to care quality. But for the families of residents at Canterbury Rehabilitation and Healthcare Center the violations confirm what many already feared: that oversight gaps in the facility run deep, and that residents remain at risk until meaningful change takes hold. If you or a loved one has been injured by healthcare providers, or received lackluster treatment, at Canterbury Rehabilitation and Healthcare Center contact our office today for a free consultation.

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